Languages & Cultural Blog


Sue Brett

June 19, 2016

The 2016 Training Industry report, prepared in partnership with Citrix GoToTraining, focuses on the biggest changes in online training and how online tools are changing the role of the trainer. Here are the key takeouts from the Training Industry 2016 benchmark report and what it means to the edTech world.


Sue Brett

June 16, 2016

In work, as in life, informal learning is a constant and a given. It isn’t new; it may have changed its method but not its essence since the explosion of e-learning or mobile learning. That said, is formal learning on its way out?

Moaz Khan

June 2, 2016

Each year, when we attend the ATD Conference and Exposition, we have a fuzzy feeling inside, proof of our passion for the training and development industry. Each year, the show is bigger and better. After three incredible days in the ATD buzz, we’ve come back to our desks filled with inspiration.

Sue Brett

May 15, 2016

Behind every great leader is a great personal assistant. Technologies such as e-mail, voice mail, mobile devices, and online calendars have allowed managers at all levels to operate with a greater degree of self-sufficiency. Combine this with a need for cost efficiency and lower head count, and it becomes more difficult to justify a personal assistant.

Sue Brett

May 10, 2016

Ethics are involved in many of our professional decisions: they affect ourselves as people and those around us. The Oxford English dictionary defines ethics as: “The moral principles governing or influencing conduct.” When we are dishonest, not only do we lose the trust of others, but we also undermine our own integrity and it can be a double-edged sword at times. What may seem right to one person can seem unspeakable to another. Being aware of how to make ethical decisions is essential practice in the workplace. Here are 30 top tips for how to maintain your own integrity at work with ethical decision making. 

Moaz Khan

April 28, 2016

Essential business etiquette and cultural intelligence of the Land of the Rising Sun, Japan. 

Customer service in Japan is a highly developed art form, and it is not surprising to know that a same level of service would be expected whilst abroad. Bring on Japanese “Omotenashi” (Service - Japanese-style!). “Omotenashi” means "to welcome guests wholeheartedly." It comes from the verb "motenasu" which means "to make welcome" or "to entertain".

 ‘Japanese Business Etiquette’ is one of the most frequently searched business - related keywords worldwide according to Google.

Hack Japanese Business Etiquette with our quick guide:

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