You’ve recently started a new business and you have a thousand different ideas and projects for growth. We know the feeling – it’s exhilarating.
Shaking hands may seem like a universally accepted form of greeting your counterparts, however, what would you do if the other person doesn't offer their hand? Such as if you are greeting a woman in a conservative Muslim culture in the Middle East, or when your Japanese business contact greets you with a bow!
“I am learning all the time. The tombstone will be my diploma.” This quote by Eartha Kitt is profound in that as human beings, we never truly stop learning. We learn how to walk, how to talk, to read, write, and develop as many skills as we need to become active and functioning contributors to our society. But in the meantime, have we spent enough time learning how to learn?
A learning management system (LMS), is a learning software application designed to deliver, track and certify online courses and training. E-learning differs from traditional learning methods by using online training with real-time tracking of results, allowing for maximum time optimization and reduced costs.
An LMS delivers and manages instructional content, and typically handles student registration, course administration, and tracking, and reporting of student work and is used extensively by colleges, universities and corporate training departments in multi-location companies.
For SMEs or bootstrapped startups, a final solution (including pre-populated courses and content), can be a really affordable and often only viable training option.
Here's our quick guide to the whats and wherefores of the LMS, and why it can be so effective.
Telemarketing is all about trying to create opportunities – whether it may be used for market research or to collect accurate information to use other marketing techniques, telemarketing is one of the most operational strategies that a growing business can employ.
Over the past 2 decades, the UAE has become a significant business and leisure destination. From its stunning architecture to its irresistible beaches, the UAE has redefined the art of hospitality in its central geographical location where "east meets west".
Make sure you know the ins and outs of UAE cultural etiquette to make the most of your trip or relocation to this fascinating Middle Eastern hub.
We recognize that communication is a key skill for success and the driver for getting what we want and need, yet we often fail to recognize the most effective method of communication, the method of communication that supports shared understanding and purpose.
Companies are putting in serious efforts to make the millennials feel welcome without undermining those that came ahead of them. While it might be tricky, it is not impossible. After all, age is just a number!
Here are our top tips on how you can get along with millennials in the workplace.
“To have another language is to possess a second soul.” This famous quote by Charlemagne is especially significant in an increasingly globalized world, where functionality in multiple languages may be considered as the passport of a true global citizen. Therefore in a world with over 6000 spoken dialects, what languages would be the most useful to maximize communication?
Even with state-of-the-art virtual contact center software with every feature available, the precise equipment, and numerous reporting dashboards, an effective call center is only ultimately as good as it agents. Statistics from the 2016 Customer Engagement Index survey conducted by 7 showed that 47% of customers were likely to take their business to a competitor within one day of experiencing poor customer service, with 79% following within a week.