Languages & Cultural Blog


Kashfi Rahman

October 15, 2017

We have all learned in school how to write general essays, argumentative writing and of course a little bit of creative writing as well. By knowing these general forms of writing, we often consider ourselves experts until the day when we are asked to write an important business letter, especially within the first week of starting a new job! Like everyone else, you turn to Google for ways to write a business letter perfectly.

Moaz Khan

September 11, 2017

Shaking hands may seem like a universally accepted form of greeting your counterparts, however, what would you do if the other person doesn't offer their hand? Such as if you are greeting a woman in a conservative Muslim culture in the Middle East, or when your Japanese business contact greets you with a bow!

Sue Brett

July 17, 2017

“I am learning all the time. The tombstone will be my diploma.” This quote by Eartha Kitt is profound in that as human beings, we never truly stop learning. We learn how to walk, how to talk, to read, write, and develop as many skills as we need to become active and functioning contributors to our society. But in the meantime, have we spent enough time learning how to learn?

Sue Brett

July 8, 2017

A learning management system (LMS), is a learning software application designed to deliver, track and certify online courses and training. E-learning differs from traditional learning methods by using online training with real-time tracking of results, allowing for maximum time optimization and reduced costs.

An LMS delivers and manages instructional content, and typically handles student registration, course administration, and tracking, and reporting of student work and is used extensively by colleges, universities and corporate training departments in multi-location companies.

For SMEs or bootstrapped startups, a final solution (including pre-populated courses and content), can be a really affordable and often only viable training option.

Here's our quick guide to the whats and wherefores of the LMS, and why it can be so effective.

Sue Brett

June 11, 2017

Over the past 2 decades, the UAE has become a significant business and leisure destination. From its stunning architecture to its irresistible beaches, the UAE has redefined the art of hospitality in its central geographical location where "east meets west".

Make sure you know the ins and outs of UAE cultural etiquette to make the most of your trip or relocation to this fascinating Middle Eastern hub.

Leah Simon

June 1, 2017

 “To have another language is to possess a second soul.” This famous quote by Charlemagne is especially significant in an increasingly globalized world, where functionality in multiple languages may be considered as the passport of a true global citizen. Therefore in a world with over 6000 spoken dialects, what languages would be the most useful to maximize communication?

Leah Simon

May 30, 2017

Even with state-of-the-art virtual contact center software with every feature available, the precise equipment, and numerous reporting dashboards, an effective call center is only ultimately as good as it agents. Statistics from the 2016 Customer Engagement Index survey conducted by [24]7 showed that 47% of customers were likely to take their business to a competitor within one day of experiencing poor customer service, with 79% following within a week.

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