CategoryEnterprise

The Growing Need for Multilingual Professionals in Healthcare

The Growing Need for Multilingual Professionals in Healthcare

The USA has always been an ideal destination for immigrants in search of a better life, especially those from developing and ethnically diverse countries. In 1986, the Office of Minority Health (OMH) was formed to ensure that all racial and ethnic groups received the best possible healthcare which in turn led to the establishment of The Centre for Linguistic and Cultural Competence in Healthcare...

10 Tips for Advanced Business Writing

10 Tips for Advanced Business Writing

We have all learned in school how to write general essays, argumentative writing and of course a little bit of creative writing as well. By knowing these general forms of writing, we often consider ourselves experts until the day when we are asked to write an important business letter, memo or email. Like everyone else, you turn to Google for ways to excel at business writing. 

Translating the Handshake Across Cultures

Translating the Handshake Across Cultures

Shaking hands may seem like a universally accepted form of greeting your counterparts, however, what would you do if the other person doesn’t offer their hand? Such as if you are greeting a woman in a conservative Muslim culture in the Middle East, or when your Japanese business contact greets you with a bow!

The Science Behind Efficient Learning

The Science Behind Efficient Learning

“I am learning all the time. The tombstone will be my diploma.” This quote by Eartha Kitt is profound in that as human beings, we never truly stop learning. We learn how to walk, how to talk, to read, write, and develop as many skills as we need to become active and functioning contributors to our society. But in the meantime, have we spent enough time learning how to learn?

Enable the Extended Enterprise with One LMS

Enable the Extended Enterprise with One LMS

A learning management system (LMS), is a learning software application designed to deliver, track and certify online courses and training. E-learning differs from traditional learning methods by using online training with real-time tracking of results, allowing for maximum time optimization and reduced costs. An LMS delivers and manages instructional content, and typically handles student...

6 Phone Skills Every Telemarketer Needs to be Successful

6 Phone Skills Every Telemarketer Needs to be Successful

Telemarketing is all about trying to create opportunities – whether it may be used for market research or to collect accurate information to use other marketing techniques, telemarketing is one of the most operational strategies that a growing business can employ. The Department of Labor (US) estimates that approximately 8,850 telemarketing companies exist and employ about 511,000 people, and...

Top Tips for UAE Cultural Etiquette

Top Tips for UAE Cultural Etiquette

Over the past 2 decades, the UAE (Dubai in particular) has become a significant business and leisure destination. From its stunning architecture to its irresistible beaches, the UAE has redefined the art of hospitality in its central geographical location where “east meets west”. Learn the ins and outs of the Arab culture to make the most of your trip or relocation to this fascinating...

The 4 Steps to Impactful Business Communication

The 4 Steps to Impactful Business Communication

We recognize that communication is a key skill for success and the driver for getting what we want and need, yet we often fail to recognize the most effective method of communication, the method of communication that supports shared understanding and purpose.

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