According to the recent Engagement and the Global Workplace by Steelcase Inc., one-third of workers in 17 of the world’s most important economies are disengaged.
So if this is the case, how can we change this and ensure that engaging employees is a top priority? Employee engagement is a serious bottom-line issue. It fuels organizations during times of economic growth and, more critically, when market conditions are uncertain and volatile. One of the key take-outs of the report? “The finding suggests cultural and economic context influence employee perceptions and attitudes about their organization and working environments.”
5 WAYS TO MAKE SURE YOUR EMPLOYEES ARE ENGAGED
1. Cultural Awareness Programs
Understanding the cultural context of ethics and responses help form relevant leadership approaches that resonate, as well as facilitating conflict resolution.
2. Multi-Lingual Training Programs
Ensuring that key values, objectives and customer service are fully understood with clear outcomes and no room for ambiguity or misunderstandings
3. Talent Management Systems
Leveraging the potential of teams formally, through understanding skill sets and training needs analysis.
- Formal review and TM systems
- Coaching and mentoring programs
- Along with this is Continuous Professional Development; bags of opportunity to improve and upskill to be able to do a better job.
- Whether courses for Google Analytics or PowerPoint skills to NED (non-executive director) and MBA courses. Every little helps, as long as it is relevant to more engagement in employees, who want to be seen as individuals and not just task deliverers.
4. Empowered Communication
Honest and transparent communication so everyone understands the strategy and the agreed corporate behavior approach, and can contribute ideas and feedback from the front line where the action actually happens.
5. Embrace Social Media
According to Cisco’s recent report, 56% of Millennials won’t accept jobs from companies that ban social media.
- Manage it, have a policy for it – this is a great start.
- However, embrace it and your employees will become your social media evangelists and part of your marketing team.
Conclusion
Virtual and online learning solutions are a new way to appeal to millennials, and to be able to create ILPs (Individual Learner Pathways) quickly. Many of the online providers specialize in a specific skill set such as Professional Development. Others, such as Cudoo, combine languages, PD, and computer skills into one solution. This is a great way to get on board with CPD quickly, using gamification and competition in a way that the current workforce relates to, as you will rise to the points challenge and then some.
Andrie Steliou
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